Welcome to 24mobilemech.com
The following terms of service (these “Terms of Service”), govern your access to and use of our website www.24mobilemech.com and all related sites, services, applications, and tools, which we operate from time to time.
These Terms of Service apply to you if you register to use the 24MOBILE MECH Service as a USER. By using the 24MOBILE MECH Service you confirm that you accept these Terms of Service and that you agree to abide by them. If you are accepting these Terms of Service on behalf of a company or other business entity, you confirm that you are authorized to do so.
INFORMATION ABOUT US
i. The 24MOBILE MECH Service is operated by 24MOBILE MECH Ltd.
ii. We are a limited company registered in Nigeria under the Companies and Allied Matters Act and have our registered office at fourth floor Polystar Building, Marwa Bustop, Lekki Phase1. You can check our website to learn more about us.
REGISTERING AS A USER
i. To benefit from all the services offered by 24Mobile Mech Service available to USERS you will need to create an account with us as a USER on our website/ mobile application. You are required to provide certain information about yourself including your name, telephone number, location and email address.
ii. You must ensure that the information provided by you when registering is accurate, complete and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you as expected.
iii. By registering as a USER you are forming a contract with us. The contract between us will consist of your registration details, these Terms of Service and our Feedback Policy. Unless we have expressly stated otherwise, in the event of any inconsistency between these Terms of Service and Feedback Policy, or any other document or legal notice published on our Service from time to time, these Terms of Service shall take precedence.
SERVICES TO USERS
i. The services is a technology platform (website/mobile application) that gives users the access to post details of any automotive repair, servicing and towing service work you need to get done for you, the ability to receive service delivery from Mechanics for Jobs you have posted and the ability to post feedbacks in relation to any Mechanic you have used as a result of your usage of the 24Mobile Mech Service.
ii. If you do decide to use the services of a particular Mechanic as a result of your use of the 24Mobile Mech Service, you agree to notify us by updating your Job details accordingly.
ABSOLVEMENT FROM LIABILITY CLAUSE
i. We will provide Service to you using reasonable skill and care and in accordance with these Terms of Service. However, if you use the 24MOBILE MECH Service as a USER you acknowledge and agree that the services we provide are subject to the following limitations and disclaimers:
ii. Although we have asked all USERs to use the 24MOBILE MECH Service responsibly, we cannot guarantee the accuracy, integrity or quality of any information you view or receive via the 24MOBILE MECH Service, which is provided by, or based on information submitted by, third parties. This includes any information contained in the details of Mechanics who are listed in our directory as well as any services you may receive from Mechanics.
iii. 24MOBILE MECH not under any circumstances have any responsibility to you, or liability to you, for the performance or quality of any work which you ask any Mechanic to carry out, or for any acts or omissions on the part of any Mechanic. Mechanics will at all times remain solely responsible to you for the work they undertake and their own acts and omissions.
PRIVACY AND DATA PROTECTION CLAUSE
i. 24Mobile Mech undertakes to comply with Nigeria’s general privacy protection laws in terms of the Guidelines of the National Information Technology Development Agency (NITDA) in connection with this agreement and shall procure that its personnel shall observe the provisions of the Guidelines (as applicable) or any amendments and re-enactments thereof and any regulations made pursuant thereto.
MODE OF PAYMENT
i. You understand that use of the Services may result in charges to you for the Services you receive from Mechanics. Charges may include any applicable federal, state and local taxes. At the time you schedule a Job, we will record your preferred payment method information and validate your payment information.
ii. You authorize the payment of Charge(s) according to your preferred payment method (cash or online) information, You agree not to make any alternative payment arrangement with the auto Mechanic who performs the Job.
iii. While we will use commercially reasonable efforts to ensure the security of all payment methods and all other personal information, we expressly disclaim any liability for any damage that may result should any information be released to any third parties, and you agree to hold us harmless for any damages that may result from such events.
iv. Fees paid for services are non-refundable, all Charges are due immediately. In your original Job Request or if the Mechanic is not able to perform such work, you may be charged a separate diagnosis fee.
Job Cancellation By Users.
i. You may cancel a scheduled Job at any time, subject to the following. You may cancel 2hours before a scheduled service appointment. If you cancel within 2hours of the scheduled start time for an appointment, a cancellation fee would be charged. We reserve the right to revise our cancellation policy or cancellation fees at any time at our discretion.
Job Cancellation By Mechanics.
i. When a Mechanic cancels a scheduled Job, we generally notify you and make your Service request available for another Mechanic. However, we cannot guarantee that a canceled Job will be selected by another Mechanic and rescheduled or that the Job Request will be completed. Mechanics reserve the right to refuse a Job Request. You hereby agree to hold us harmless from any liability that may result from the cancellation.
SUSPENSION AND TERMINATION CLAUSE
i. We may suspend/terminate your access to 24MOBILE MECH Service, if you are in breach of these Terms of Service or have made improper use of the 24MOBILE MECH Service or we have reason to believe that you may have breached these Terms of Service.
ii. You may cancel your registration at any time by informing us in writing. If you do so you must stop using the 24MOBILE MECH Service. The suspension, cancellation or termination of your registration and your right to use the 24MOBILE MECH Service shall not affect either party’s statutory right or liabilities.
i. All notices shall be given to users via email or by post using the contact details or to you at either the email or mailing address you provide during registration.
ii. If any provision of these Terms of Service is held by any court of competent jurisdiction to be void or unenforceable in whole or in part, the other provisions of these Terms of Service and the remainder of the affected provisions shall continue to be valid.
iii. The failure to exercise a right or remedy provided by these Terms of Service or by the law does not constitute a waiver of other rights or remedies.
iv. We may revise these Terms of Service at any time. You are expected to check these Terms of Service from time to time to take notice of any changes we make as they are legally binding on you. Some of the provisions contained in these Terms of Service may also be superseded by provisions or notices published elsewhere on our website or the 24MOBILE MECH Service.